Privacy Policy
Summary: Nexxly collects only the information needed to operate this website and communicate with prospective customers. We do not sell your personal information. We use it to respond to your inquiries and improve our service.
1. About This Policy
This Privacy Policy describes how Nexxly, Inc. ("Nexxly," "we," "us," or "our") collects, uses, and shares information about you when you visit nexxly.ai (the "Site") or contact us through it. By using the Site, you agree to the practices described in this policy.
This policy does not govern data processed through the Nexxly platform on behalf of our customers. That processing is governed by the applicable customer agreement and data processing addendum.
2. Information We Collect
Information you provide directly
When you submit a contact or demo request form, we collect the information you enter, which may include:
- First and last name
- Business email address
- Company name and job title
- Phone number (if provided)
- Area of interest and any notes you choose to include
Information collected automatically
When you visit the Site, our servers and any analytics tools we use may automatically record:
- IP address and general geographic region
- Browser type, operating system, and device type
- Pages visited, time on page, and referral URL
- Date and time of each request
Cookies and similar technologies
We use cookies and similar tracking technologies to operate the Site and, where you have consented, to collect analytics and marketing data. You can manage your preferences at any time using the Cookie Settings link in the footer. See Section 6 for more detail.
3. How We Use Your Information
We use the information we collect to:
- Respond to demo requests, inquiries, and other communications you initiate
- Schedule and conduct product demonstrations and discovery calls
- Send you information about Nexxly products and services that you have requested or that may be relevant to your inquiry (you may opt out at any time)
- Understand how the Site is used and improve its content and performance
- Comply with applicable legal obligations
- Protect the security and integrity of the Site
We do not use your personal information for automated decision-making that produces legal or similarly significant effects.
4. How We Share Your Information
We do not sell your personal information. We may share it in the following limited circumstances:
- Service providers: We engage third-party vendors to help us operate the Site and deliver our services (for example, email delivery, analytics, and CRM providers). These vendors are contractually required to protect your information and use it only as directed by us.
- Business transfers: If Nexxly is acquired, merged with another company, or transfers substantially all of its assets, your information may be transferred as part of that transaction. We will notify you of any material change in the use of your personal information.
- Legal compliance: We may disclose information if required to do so by law or in response to a valid legal process, or to protect the rights, property, or safety of Nexxly, our users, or others.
5. Data Retention
We retain contact and inquiry records for as long as necessary to manage the business relationship and comply with applicable legal obligations, and no longer than three years from the date of last meaningful contact unless a longer retention period is required by law.
Automatically collected site usage data is retained for up to 26 months and then aggregated or deleted.
6. Cookies
We use the following categories of cookies:
- Strictly necessary: Required for the Site to function. These cannot be disabled through our cookie manager.
- Analytics: Help us understand how visitors use the Site (for example, which pages are visited most often, how users navigate). We only enable analytics cookies if you consent via the Cookie Settings panel.
- Marketing: Used to measure campaign effectiveness and, where applicable, deliver relevant content. Enabled only with your consent.
You can update your preferences at any time by clicking Cookie Settings in the Site footer. Your preferences are stored in your browser and respected on future visits.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights including:
- The right to access the personal information we hold about you
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to or restrict certain processing
- The right to withdraw consent where processing is based on consent
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us at the address in Section 9. We will respond within the timeframe required by applicable law.
8. Security
We use reasonable technical and organizational measures to protect the information we collect. However, no internet transmission or electronic storage is completely secure. We encourage you to use caution when submitting sensitive information online.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will provide additional notice (for example, by posting a notice on the Site or sending an email). Your continued use of the Site after changes become effective constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: